Privacy Policy

01 Introduction

Welcome to feralsignal.com (the “Website”). Feral Signal Limited (“we,” “our,” or “us”), a company incorporated in Ireland (CRO No. 814597) with its registered office at 20 Harcourt Street, Dublin 2, D02 H364, Ireland.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our Website, regardless of where you visit it from. It also describes your data protection rights and how the law protects you.

This policy is designed to comply with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) as given further effect in Ireland by the Data Protection Act 2018, and other applicable data protection laws.

02 The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data

includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.

Contact Data

includes billing address, delivery address, email address, and telephone numbers.

Financial Data

includes bank account and payment details collected in connection with a service engagement or contractual agreement. We do not collect financial data through this Website.

Transaction Data

includes details about payments to and from you and other details of services you have engaged us to provide. Transaction Data is collected in connection with service agreements, not through this Website.

Technical Data

includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Profile Data

includes your interests, preferences, feedback, and survey responses, where you choose to provide these to us.

Usage Data

includes information about how you use our website, products, and services.

Marketing and Communications Data

includes your preferences in receiving marketing from us and our third parties and your communication preferences.

03 How Is Your Personal Data Collected?

We use different methods to collect data from and about you, including through:

Direct interactions

You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

Automated technologies or interactions

As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

Third parties or publicly available sources

We will receive personal data about you from various third parties and public sources such as analytics providers (e.g., Google Analytics), advertising networks, and search information providers.

04 How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

Below we set out a description of the purposes for which we use your personal data and the lawful basis we rely on for each:

Contract Performance Art. 6(1)(b) GDPR

Processing and delivering your service engagement; managing payments, fees, and charges; managing our relationship with you, including notifying you of changes to our terms or this Privacy Policy.

Legitimate Interests Art. 6(1)(f) GDPR

Administering and protecting our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data); delivering relevant website content; using data analytics to improve our Website, products, services, marketing, customer relationships, and experiences; making suggestions and recommendations to you about services that may interest you. Our legitimate interest is the operation and improvement of our business.

Legal Obligation Art. 6(1)(c) GDPR

Complying with applicable laws and regulations, including tax, anti-money laundering, and regulatory reporting obligations.

Consent Art. 6(1)(a) GDPR

Where we send you direct marketing communications by email or use non-essential cookies and similar technologies. You may withdraw your consent at any time by contacting us at privacy@feralsignal.com or by using the unsubscribe mechanism in any marketing email.

05 Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We use industry-standard encryption protocols (such as TLS) to protect data in transit. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

06 Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.

07 Your Legal Rights

Under data protection laws, you have the following rights in relation to your personal data:

• Request access to your personal data (commonly known as a “data subject access request”).
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data (the “right to be forgotten”).
• Object to processing of your personal data where we are relying on a legitimate interest.
• Request restriction of processing of your personal data.
• Request the transfer of your personal data to you or to a third party (data portability).
• Right to object to automated individual decision-making, including profiling.
• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact us at privacy@feralsignal.com. We will respond to your request within one month of receipt, as required by GDPR Article 12(3). We may need to verify your identity before processing your request.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. In these circumstances, we may also refuse to comply with your request.

You also have the right to lodge a complaint with the Data Protection Commission (An Coimisiún um Chosaint Sonraí), Ireland’s supervisory authority:

We would, however, appreciate the opportunity to address your concerns before you contact the DPC, so please contact us in the first instance.

08 Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to distinguish you from other users. Cookies are small text files placed on your device that help us provide you with a good experience and improve our Website.

Under the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2011 (S.I. No. 336 of 2011), we are required to obtain your consent before placing non-essential cookies on your device. When you first visit our Website, you will be presented with a cookie consent mechanism that allows you to accept or reject different categories of cookies.

We use the following categories of cookies:

Strictly Necessary Cookies

These are essential for the operation of our Website. They do not require your consent.

Analytical / Performance Cookies

These allow us to recognise and count the number of visitors and to see how visitors move around our Website. These cookies require your consent.

Functionality Cookies

These enable the Website to provide enhanced functionality and personalisation. These cookies require your consent.

Targeting / Advertising Cookies

These cookies record your visit to our Website, the pages you have visited, and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests. These cookies require your consent.

You can withdraw your consent or change your cookie preferences at any time through the cookie settings on our Website. You can also set your browser to refuse all or some cookies, or to alert you when cookies are being set. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

09 Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

10 International Transfers

Some of the third-party service providers we use (such as hosting, analytics, or payment providers) may be established outside the European Economic Area (“EEA”). This means that your personal data may be transferred to, and processed in, countries outside the EEA.

Whenever we transfer your personal data outside the EEA, we ensure an appropriate level of protection is afforded to it by relying on one or more of the following safeguards:

Adequacy Decisions

We may transfer data to countries that the European Commission has determined provide an adequate level of data protection (Article 45 GDPR).

Standard Contractual Clauses (“SCCs”)

Where no adequacy decision exists, we use the European Commission’s Standard Contractual Clauses (Article 46(2)(c) GDPR) to contractually require the recipient to protect your data to EEA standards.

Transfer Impact Assessments

Where required, we carry out transfer impact assessments to evaluate whether the laws of the recipient country provide adequate protection for personal data transferred under SCCs.

You may request a copy of the safeguards we have put in place by contacting us at privacy@feralsignal.com.

11 Contact Details

If you have any questions about this Privacy Policy or our data protection practices, please contact us:

12 Children’s Data

Our Website is not intended for children. Under the Data Protection Act 2018, the digital age of consent in Ireland is 16. We do not knowingly collect personal data from children under the age of 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we will take steps to delete that information as soon as reasonably practicable. If you believe we may hold personal data relating to a child under 16, please contact us at privacy@feralsignal.com.

13 Automated Decision-Making

We do not currently use your personal data for automated decision-making (including profiling) that produces legal effects concerning you or similarly significantly affects you within the meaning of GDPR Article 22. If this changes, we will update this Privacy Policy and, where required, seek your explicit consent or ensure another lawful basis applies.